Are you a member of the media, producing a piece that talks about tech, end users, or something in-between? Blogger writing about backups? High school paper looking to write about something other than the football team!? All are welcome to contact us! Fwd:Vault’s experience may provide useful insight. Head on over to our press page [...]

I learned long ago that every type of utility software — spyware/virus protection, disk defrag, firewalls, system optimizers, etc. — has a decent free version available somewhere on the web. Back in my tech support days, people were always pleasantly surprised when I told them I could install a needed utility and it wouldn’t cost [...]

In my experience as an all-around “IT guy,” I learned that people are slow to upgrade. I mean really slow. For some, the Compaq Presario they bought in 1995 is still just fine and dandy. I mean it boots, what more could you ask for? Those support calls always gave me shivers, but if it [...]

While most people understand that they should be backing up their data, we want to avoid as much effort and cost as possible while doing so. So we end up doing all kinds of things: storing extra copies on our computer in a different folder, keeping some key files on an external USB pen drive, [...]